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Senior Specialist - Project Management.Technology
MTN GroupDouala, Littoral, CameroonIl y a 1 jour
Description de posteCreate a project plan, outlining the sequence of all activities and tasks in order to accomplish goals within constraints such as time, cost and agreed quality standards. Define all guidelines, quality targets, standards, assurance and control procedures – gather project owner inputs regarding quality targets and content guidelines Identify resources needed and schedule people, equipment and material resources within the project Produce a risk plan to identify and mitigate project risks, taking local conditions and competitor activity into account Document the acceptance criteria for each project deliverable Establish a clear communication plan for the project Liaise with Procurement to ensure proper provision of goods and services required Consider the long term (1-2 years) implications of the project outcome from a broader perspective Consider the impact of project outcomes on other areas of the business, as well as the interdependency of units Ensure projects are delivered in line with the Project Management Methodology, project standards, and MTN strategy, in accordance to the business requirements and in conjunction with stakeholders Manage the day-to-day operational aspects of the project process and scope Provide expertise in the process specificities of the delivery of a particular project stream Ensure efficiency and flexibility in the management of resources (people, finances) Oversee the approval process for all project change requests Continuously monitor progress in terms of the status of the project plan. Resolve issues affecting the project, keeping all stakeholders properly informed Ensure execution of all content related activities – escalate if deliverables are not developed Oversee the construction of all project deliverables Gain acceptance from project owners for each deliverable produced Build and maintain solid relationships with all MTNC stakeholders Identify, record, analyse and manage potential and actual opportunities, issues and risks, taking corrective action by tackling day-to-day issues head on and reviewing how more serious issues and risks might impact on scope, schedule, quality and cost Manage the process of innovative change Anticipate and manage deviations from the project plan early, and keep all participants and stakeholders informed Revise project plans as appropriate to meet changing needs and requirements Drive best practice, continuous improvement and innovation at process and procedure level Provide input into the project appraisal process, capturing and using relevant lessons learned Collate and provide all relevant project documentation to the Project Support Office Ensures project documents are complete, current, and stored appropriately Document a project closure report Provide constant status reports and feedback as to project delivery and support deliverables to project owners and other stakeholders Keep the project team well informed of changes within the organization and general corporate news Generate specific project-related reports as required by the business Assume ownership of and maintain the project budget. Optimize the budget to ensure delivery of the project remains within the defined budget Analyze project profitability Monitor project costs and determine initiatives to optimize resources. Ensure cost effectiveness by maximizing cost / benefit ratios Identify areas where money is lost and seek ways to reduce expenditure Understand customer needs and develop project plans accordingly Ensure customer needs and requirements are satisfied through appropriate systems / processes / procedures Put contingency plans in place to prevent delays and enhance the customer experience Adopt a proactive approach to prevent problems from arising in the future Identify trends / patterns pertaining to customer requests and needs to continually improve all aspects of service delivery Minimum of first degree or Engineering diploma in Computer Science, Telecommunication, Information Technology / Systems or Project Management or related field from a reputable institution. Fluent in French and English Minimum of 5 years’ professional experience in managing large and complex enterprise projects / programs with budget above 300 million XAF Strong experience in developing and deploying Project / Program / Portfolio best practices, policies, procedures and processes Experience in developing, implementing and evaluating business processes and procedures related to document and record management Experience in supervising others is an advantage Experience working in Medium or Tier 1 organizations Project Management Program Management Portfolio Management Mega Projects management Demand Management Mobile IN MS Project or similar tool IT Financial Management MS EPM / PPM Systems training Project Management Certification Program Management Certification Project Management Body of knowledge (PMBOOK or Prince 2 ) Telecommunications field and convergence services Key players in telecom industry and technology trend (2G, 3G, 4G, 4.5G, 5G) Knowledge in Information security Very good knowledge of billing & charging services in GSM environment, VAS and data services Good knowledge of ISP / ASP services Good knowledge of Mobile Money services ITIL standard Specific knowledge of Telco applications architecture Charging solutions knowledge Strong IT quality and metrics insight in terms of technology and practice Good understanding of organizational dynamics (how to effect change) Analytical Thinker Problem Solver Operational Value Creator Culture and Change Champion Supportive People Manager Relationship Manager Results Achiever Operationally Astute Directs people Detail-oriented Manages time
We at MTN Cameroon are a purpose and value-led organization.
At MTN Cameroon we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.
As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!
Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals.
Our values dubbed, LIVE Y’ello, are the cornerstone of our culture.
Lead with Care
Can-do with Integrity
Collaborate with Agility
Serve with Respect
Act with Inclusion
Project Initiation
- Provide high-level input into the benefits, costs and available options in a business case
- Undertake a feasibility study to ensure all options are achievable
- Create terms of reference which specify the project objectives and scope
- Articulate and negotiate consensus on a final vision of the core project goals from scoping the requirements of all stakeholders, including the project owner
- Source suitably skilled and qualified project team members – gather Project owner inputs regarding project team members
- Input into the Project Management Methodology for MTN
Project Planning
Project execution
Information management / Reporting
Project Budget Management
Customer Satisfaction (internal)
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Work Experience :
Training / Certification :
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Specialist • Douala, Littoral, Cameroon