Engineer - Core Network Operations.Technology

We at MTN Cameroon are a purpose and value-led organization.

At MTN Cameroon we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals.

Our values dubbed, LIVE Y’ello, are the cornerstone of our culture.

Lead with Care

Can-do with Integrity

Collaborate with Agility

Serve with Respect

Act with Inclusion

• Accountable for developing and implementing processes and procedures to integrate new nodes, links and services in the Core network of MTN Cameroon.
• Responsible for the implementation of all core systems, change requests, testing and reviewing performance before and after every change completion.
• Responsible for the review of all Core systems’ statistical performance daily with reports shared accordingly.
• Responsible for supporting local teams & providing guidance on troubleshooting of general & specific network faults
• Management and coordination of the activities and performance for all 3rd party vendors delivering specific core services for MTN Cameroon such as GTP, SS7 and SMS firewall.
• Responsible for building the necessary communication requirements among different departments : IN, Billing, Planning & IS teams, etc...
• Responsible for handling all UAT / PAT testing with project implementors and / or other departments during project acceptance.
• Ensure all UAT / PAT issues are resolved and documented.
• Responsible for the resolution of all vulnerabilities on the Core systems.
• Provide other departments with technical core systems information upon request
• Responsible for the scheduling of Disaster Recovery Plan activities and documentation thereof in line with MTN Cameroon’s business continuity plan.
• Responsible for the coordination of vendor service requests per the agreed SLAs
• Audit of core systems configurations to ensure homogeneity in pooled systems.
• Promote the use of intelligent tools for Core network service analytics to enhance operational excellence.
• Participate in core network (Circuit Switch, Packet Switch) area trouble shooting, remote / on-site support and emergency recovery activities.
• Provide guidance to both planning and project teams in the adoption and implementation of core network solutions.
• Ability to schedule regular reporting sessions with Managed service partners and 3rd parties and report to upper management on core systems performance.
• Ensure all Core systems backups are up to date in compliance with BCP guidelines.
• Support internal and external audit engagements pertaining to core network systems.
• Involve in the System / Function Verification, trial project and support activities.
• Provide technical support in the core network (Circuit Switch, Packet Switch) area towards Marketing Unit, Customer service, and other departments.
• Perform new product lab test, customer environment qualification and integration
• maintenance of effective PS and CS network elements and implementation of network requirements and specifications to support business strategic, services and products
• Perform a full system test daily as required by circumstances.
• Supervision and troubleshooting of core network problems as they arise and ensure it stays fully operational.
• Developing and maintaining the knowledge base for networking technologies.
• Procedures and providing consulting support to project team as the need arises.
• Carry out installations, preventive maintenance and troubleshooting on nodes (MSC,
• MSS, MSC-S Blades, STP, DRA / DEA, SGSN-MME, GGSN / EPG, PCRF, PCEF, MGW, SBG HLR-FE, HSS-FE, EIR-FE, CUDB, IMS, vSBG, DNS.
• Manage stakeholder relationships with other Telcos and partners in the set up and operation of shared mobile services
• Manage performance of MS (Managed Service) partners and 3rd party vendors in delivering world class core systems’ performance
• Performing software upgrade in Core nodes (PNF&VNF&CNF)
• Managing and coordinating roaming configurations and routine tests
• Prepare reports daily, weekly, and monthly reports for engineers, Management and Group

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