MULTI-SKILLED VIRTUAL ASSISTANT

Job type : Full Time

The Multi-skilledvirtual assistant manages communication and social networks. He (she) ensurescustomer satisfaction throughout the process fromorder to delivery.He (she) collects customer feedback. Tasks of the post : Order management- Identify all customerorders- Ensure the reception of the order in Cameroon- Ensure the dispatching of orders to customers- Liaisebetween the physical shop and the customers Communication and social media management- Interact with prospects and customers via social media platforms (WhatsApp, Facebook, Instagram, etc.);- Participate in the definition of the communication strategy- Manage the different pages on social media- Create content and plan their publication Job profile : - M / F- Minimum age of 28 years- Proven experience in SR management, personal assistance and E-commerce- Excellent time management skills : structured, highlyorganised and responsive- Be perfectlybilingual- Be a force of proposal- Proficiency in wordprocessing and spreadsheet software (e.g. MS Office)- Good knowledge of SR management tools- Excellent oral and writtenskills- Ability to workindependently- Ability to anticipate Apply  send applications to